Terms and Conditions

Please read these Terms and Conditions carefully before using the Perlamya website or engaging with our services. By accessing our website or making a purchase, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

1. Products and Services:

1.1 Product Descriptions: We strive to provide accurate and detailed descriptions of our products, including their features, specifications, and available options. However, we do not warrant that the product descriptions or any other content on our website are error-free, complete, or up-to-date. We reserve the right to modify or update the information on our website at any time without prior notice.

1.2 Availability: Our product offerings are subject to availability. We make every effort to ensure that the products displayed on our website are in stock. However, in the event that a product becomes unavailable after you have placed an order, we will notify you and provide suitable alternatives or arrange for a refund.

2. Pricing and Payment:

2.1 Pricing: The prices displayed on our website are in the local currency of the GCC market and are inclusive of any applicable taxes or fees. We reserve the right to change prices at any time without prior notice. However, once you have placed an order, the price will remain unchanged.

2.2 Payment Method: We offer cash on delivery as the payment method for your convenience. This means you can pay for your order in cash when it is delivered to your specified shipping address. Please ensure that you have the exact amount ready for payment. We do not accept checks or any other forms of payment at this time.

3. Shipping and Delivery:

3.1 Shipping: We offer free shipping within the GCC market for all orders. We strive to process and ship your orders promptly. However, please note that delivery times may vary depending on your location and other factors beyond our control.

3.2 Delivery Address: It is your responsibility to provide accurate and complete shipping information, including the correct delivery address and contact details. We will not be held liable for any delays or non-delivery caused by inaccurate or incomplete information provided by you.

3.3 Delivery Confirmation: Once your order has been shipped, we will provide you with a tracking number or delivery confirmation. It is your responsibility to track your shipment and ensure someone is available to receive it at the designated address. If multiple delivery attempts are unsuccessful, additional charges may apply for re-delivery.

4. Returns and Refunds:

4.1 Return Policy: We want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return it within 30 days from the date of delivery, provided that the product is in its original condition, unused, and with all original tags and packaging intact. Please refer to our Return Policy for detailed instructions on the return process.

4.2 Refunds: Once we have received and inspected the returned item, we will process your refund within a reasonable timeframe. Please note that shipping charges are non-refundable, and any return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.

5. Intellectual Property:

All intellectual property rights, including trademarks, logos, designs, and content displayed on our website, are the property of Perlamya or our respective licensors. You are prohibited from using, reproducing, modifying, or distributing any intellectual property without prior written permission from Perlamya.

6. Limitation of Liability:

To the extent permitted by applicable laws, Perlamya and its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of